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When things go wrong and the supply chain is in dispute we can investigate.
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We can investigate on–site and establish a root cause of failure
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Maybe the product or a subcomponent is not fit for purpose
When things go wrong everyone in the supply chain is affected, from the customer right through to the product manufacturer.
Your business reputation is at stake. You might lose a long standing client. The financial implications of non–payment and high costs of legal action can hurt.
We operate as an independent entity – Evidence provided in our report often helps to unlock a tricky situation.
Anyone in the supply chain can use our service.
- Luminaire Manufacturer
- Lamp Manufacturer
- Electrical Contractor
- Lighting Designer
- Final Customer / End–user
- Local Authority
- Component Manufacturer
Independent investigation of any lighting failure issues. Some examples given below:
- Short Lamp Life
- Luminaire Failure
- Water Ingress Failure
- Mechanical Failure
- Environmental Issues on site
- Light Level Problems
- General Reliability and Fitness for Purpose
- Safety Issues
Depending on severity and need we can normally visit your site within 48 hours.
Each case tends to be different. Sometimes we give a brief initial report to advise what the problem is and what immediate corrective action is required to rememdy the issue on site.
We can then investigate by use of the LA Lab test facility.
- Our headquarters is UK Central. Our laboratory is UK Central.
- We offer the service accross the UK
- We can, and have, operated overseas.
We find that each enquiry is unique. In the first case it's wise to call us. Tell us about the problem.
We can recommend an appropriate course of action. It might be site investigation or it might be physical hardware investigation.